For standard sizes and colors, production lead time is 20-25 days after deposit and sample approval. Custom OEM orders typically require 30-35 days due to die fabrication and material sourcing. We keep a buffer stock of raw steel tubes for rush orders.

Yes. Unlike many factories, we encourage custom dimensions. Send us your exact opening width and height. We can adjust tube lengths, wire mesh patterns, and hinge placements to match your specifications perfectly. No extra tooling fees for MOQs over 100 units.

For Northern US states (ice, road salt), we recommend a 1.5mm tube thickness with hot-dip galvanizing + polyester powder coating. For Southern states (humidity), a 1.2mm zinc-coated steel with PVC coating offers excellent value. We can adjust the coating weight (g/m²) based on your regional needs.

Absolutely. Our logistics team handles FOB, CNF, or CIF delivery terms. We provide a complete shipping package including Bill of Lading, Commercial Invoice, Packing List, and country of origin certificates. We have experience with Section 232 steel tariffs and can provide the necessary documentation for exemption requests.

Yes. We strongly encourage sampling. We offer 1 unit sample at a cost (refundable on bulk order) or 2-3 free samples for potential long-term partners. Shipping is on the client's account. We can produce a pre-production sample (PPS) based on your specific design for final approval.

Our standard MOQ is 200 units for mixed sizes in a 20ft container. For first-time buyers or test markets, we can accommodate an MOQ of 50 units per SKU. Our flexible policy is designed to help you scale without huge inventory risk.

We provide a 1-year warranty against manufacturing defects in materials and workmanship. For our hot-dip galvanized gates, we also guarantee against rust perforation for 2 years. We have a dedicated US-facing support team to handle any claims promptly.